Privacy Policy

At Survey Spain, we respect your privacy and we promise to:

  • Never ask you for personal information unless we truly need it.
  • Use your personal information only to provide you with the information you have requested or have agreed to receive.
  • Keep your data safe and secure and process it in a manner that follows your wishes.
  • Use cookies to improve the quality and relevance of the messages we send you.
  • Assist you to change your mind at any time about the communications you have signed up to receive.
  • Only disclose your data to third parties for marketing purposes when you have said it’s OK to do so.

About Survey Spain –

Complying with the Act 34/2002 of 11th June regarding Company Services for Information and Electronic Commerce, and GDPR we would inform you that SURVEY SPAIN, S.L., domiciled at SUN PARK URB. 4-4 IZQ, CAMINO LA RESINERA 74, 29680 – ESTEPONA, (MÁLAGA) and inscription number CIF B92511484 in the Registry Mercantil Málaga, Volume 3481, Book 2393, folio 120, on page MA-68237, is the title owner of this website.

According to the provisions of the Spanish Statutory Law 15/1999 regarding Personal Data Protection, in the event that an e-mail is sent to us, or that a data collection form is filled in, we would inform you that the personal data given to us will be registered in a file for which SURVEY SPAIN, S.L. is responsible. The purpose of this is to deal with your enquiry and to maintain a commercial relationship.

Our Privacy Policy

This privacy policy notice is for this website; www.surveyspain.com and served by Survey Spain and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information that you give when you use this website.

What data we collect

In general, you can visit our site without identifying yourself or revealing any personal information. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.  For our internal record keeping, we may request and collect the following information:

Personal information, including name, telephone number, company, and e-mail address. This is to allow us to follow up by email or phone, as part of our customer care procedure.

Where your Data is held

Data Security:

For the purpose of the General Data Protection Regulation (GDPR), SURVEY SPAIN, S.L. declares that it has adopted all the necessary and relevant security measures as established in the Spanish Royal Decree 1720/2007 of 21st December, by which the Regulatory Decree implementing the LOPD [Ley Orgánica de Protección de Datos – Spanish Personal Data Protection Act] was approved, and that it has established all technical methods within its means to avoid the loss, wrongful use, alteration, non-authorised access or theft of the data you may supply.

What we do with your data:

If you complete our ‘Contact Us’ form, you are not obliged to enter any/all fields. The information you provide is to enable us to reply to your building survey and/or valuation enquiry. We will only use your personal data for the purposes you have permitted. We will not share it for marketing purposes outside of Survey Spain unless you have given us permission to do so.

Retention Period.

We will only retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

If you instruct us to undertake a building survey and/or valuation report, we are obliged by the tax authorities to have a name, address and identity no. (Spanish NIE or any nationality passport) for the invoice.  It is compulsory for us to keep these records for the tax authorities for 6 years.

Cookies

Survey Spain S.L. uses cookies to collect anonymous data in order to operate the website. You may delete or block cookies from this website. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

If you do not wish to accept the cookie, you should either not use our website, or you should delete the cookies having visited the site. Alternatively, you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.).

See the Google site for further information – www.google.com/analytics/learn/privacy.html.

About Cookies

We use several different cookies on our site.

Some pages may use cookies, a data analysis technique which asks permission to be placed on your computer’s hard drive. Once you agree, your browser adds that text in a small file. A cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. It in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You may set your web browser to notify you of cookie placement requests or decline cookies completely. You can delete the files that contain cookies – those files are stored as part of your internet browser.

How do we use Cookies?

We do not use cookies to collect any personal information about you or to profile your activity on other websites. We do use cookies to track the number of unique visitors to the website and to particular pages on the site.

These are cookies that are set by this website directly.

Other Websites and Third-Party Cookies

Our site contains links to enable you to visit other web sites of interest. However, once you have used these links to leave our site you should note that we do not have any control over that other web site. This includes Facebook, Twitter and Google+. Therefore, we cannot be responsible for the protection and privacy of any information which you provide, and they are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the web site in question.

Google Analytics

We may use these cookies to track the use of our site to help us determine which webpages are visited, how long you are on the site, and where the traffic comes from around the world. This is an anonymous cookie and does not collect any user personal information. The Information Commission considers this to present a low level of intrusiveness or risk of harm. We see this cookie as essential to ensure the website content is relevant and accurate.

Google Analytics makes use of cookies, details of which can be found on Google’s developer guides.

Our site includes the following Plugins:

Constant Contact Form WordPress – Privacy Policy

Contact Form 7– Privacy Policy

Cookie Notice & Compliance for GDPR /CCPA – Privacy Policy

Permalinks – Privacy Policy

Customs Sidebars – Privacy Policy 

Forms & Constant Contact & IContact Add-on – Privacy Policy 

Hello Dolly – Privacy Policy 

Speed ninja – Privacy Policy 

Type switcher – Privacy Policy

Post type order – Privacy Policy 

Regenerate thumbnails – Privacy Policy 

Salient Visual Composer – Privacy Policy

Thrive Ovation – Privacy Policy

WordFence Security & WordFence Importer – Privacy Policy

Yoast Duplicate Post – Privacy Policy

Yoast SEO – Privacy Policy

How you can access, update or delete your data.

You will be able to exercise the rights of access, correction and deletion in accordance with that established in current legislation, by writing to the following address: SUN PARK URB. 4-4 IZQ, CAMINO DE LA RESINERA 74, 29689 – ESTEPONA (MÁLAGA) or to the e-mail address admin@surveyspain.com.

You also have the right to complain. Please contact the European Data Protection supervisor Complaints  if you feel there is a problem with the way we are handling your data.

You can read more here GDPR